At Better at Home, we value your privacy. This policy explains how we collect, use, and protect your information when sending text message communications.
How We Use SMS
We may send text messages to caregivers and staff for purposes such as:
Shift reminders and scheduling updates
Important agency announcements
Consent & Proof of Opt-In
By providing your mobile number during onboarding, you give express consent to receive SMS messages related to your role with Better at Home. Standard message and data rates may apply.
Sample Consent Language Used in Onboarding:
Mobile Number: __________
By providing your mobile number, you agree to receive SMS messages from Better at Home regarding shift reminders, scheduling updates, and important agency announcements. Standard message and data rates may apply. You may opt out at any time by replying “STOP.”
Consent is obtained in writing through signed forms or digital applications during onboarding. Records of consent are maintained internally and can be provided if required by carriers or regulators.
Privacy
We will never sell, rent, or share your mobile number or personal information with third parties for marketing purposes. Information is used only for communication directly related to your employment or engagement with Better at Home.
Opt-Out
You may opt out of receiving SMS messages at any time by replying “STOP.” Once you opt out, you will no longer receive text reminders from us.
Questions
If you have questions about this policy, please contact us at:
info@betterathomehc.com